The GMU MIS 491 team provided Optiv Security’s Consulting Division a Performance Evaluation Framework & Process that incorporated 360 degree feedback for their employees, and how they could implement the process framework utilizing their current Workday application. The Client's Needs included a performance evaluation process; set of performance evaluation metrics for different employees at different levels; and a tool to do performance evaluations. The GMU MIS 491 Solution / Recommendation Delivery included a 360 degree process framework for performance evaluation that addressed employees at all levels of the organization; suggestions of particular performance metrics that can be used at various levels and interactions within their 360 degree Performance Evaluation Framework; and a path forward (implementation plan) of the 360 degree performance evaluation process framework utilizing Workday.

"I remember the first time we met through the Zoom call, and I was highly impressed how quickly they changed their mindset from student to a “Business Consultant.” They always tried their very best to wear client hats and come up with a solution. I am sure that it is very different than working with “Client.” They always were there for me, and anytime we requested changes, students were willing to work with me. It made my life easier. Additionally, the GMU team was able to come up with weekly cadence with stakeholders and demonstrated on-going improvement. Overall, their solution approach will be likely leveraged within our company in the future. They had a very clear path and recommendations for us to implement the program they built!"

- Chinho Ko | Security Advisor | Optiv Security Inc.