The GMU MIS 491 team provided process improvement recommendations to assist the Department of Defense's Cyber Crime Center's (DC3) Vulnerability Disclusure Program(VDP) scale their onboarding processes for the future. The Clients' Needs included delivering an onboarding experience that reduced the amount of time, money, and labor allocated towards the process and a smoother lined operation for client acquisition, information, and communication. The client needed a process that consisted of more automation, organization, and structure rather than consisting of human time and labor. The GMU MIS 491 solution consisted of research to support a website that is smoother and more scalable, consisting of an AI chatbot and a cloud solution to ensure security of the data. This work was highlighted in a Department of Defense's Press Release on June 27, 2023 titled Department of Defense Cyber Crime Center's Vulnerability Disclosure Program Partners With George Mason University.

"The George Mason University (GMU) MIS 491 students who participated in the National Security Innovation Network (NSIN) Capstone program provided key analysis within a client-centric approach on a specifically-scoped unclassified problem statement provided by the Department of Defense Cyber Crime Center (DC3) Vulnerability Disclosure Program (VDP) to address quantifiable resource improvements on a real-world pilot. The final presentation and ultimate recommendations were extremely professional, with thoroughly researched Federal policy, guidance, and regulations for cybersecurity solutions. The NSIN Capstone program provided a win/win environment for GMU students to demonstrate their mastery of knowledge gained while providing applicable benefit to the federal government."

- Melissa S. Vice, CIV, DAF | Director, Vulnerability Disclosure Program | Department of Defense Cyber Crime Center