The GMU MIS 491 team provided 4Stay a feedback system and market analysis for their marketplace and user experience/user interface. The Client's Needs included user feedback to improve their current dashboard, an enhanced marketplace, user interface/user experience, competitive advantage analysis, and discovery of a possible feedback system. The The GMU MIS 491 Solution included research consisting of the features, feedback, solution, and justification of the dashboard, marketplace, UI/UX, and competitive SWOT analysis. Also, a feedback management service was recommended as an efficient method of collecting customer feedback.
Client Testimonial
"The GMU students exceeded my expectations and had an immediate impact on our product design. They brought a fresh perspective and offered constructive feedback with suggestions to enhance the customer experience. We implemented all of the team's suggestions and our product is better because of it."
- Brian Hiller | Product Manager | 4Stay